While it would be nice to think that good management will prevent a crisis, unfortunately this isn’t always so. If an organisation doesn’t handle issues well, or believes “it will never happen to us”, it is likely to handle a crisis badly, and make the situation worse than it could have been. Read More

For many organisations, ‘media relations’ is synonymous with ‘media releases’. They feel that sending out the occasional media release when they have an announcement to make is all that’s required to fulfil their media relations requirements. Read More

Ask any group of financial services experts for their definition of a boutique fund manager and you’re likely to get a wide variety of answers. These would probably include “it’s to do with size” or “it all depends on ownership”, while others might talk of an area of specialisation or having a niche market. Read More

A brand must stand for something in the eyes of customers or clients – it must communicate characteristics and benefits. Read More

All organisations should have a communications strategy. It might sound like something that’s difficult to develop and that you’ll need professional assistance but even without such help, it is still possible and worthwhile to produce a basic communications strategy. Read More